Market's view on Personal Group

Published on April 2024

  • Stock watchers express a mixed sentiment about the company’s current position, with some optimistic about recent improvements in insurance customer numbers and premiums.
  • Positive momentum is noted in the two main business streams: insurance and Hapi, with insurance retention rates highlighted as robust.
  • Critics discuss the high administrative costs and the impact of management consultancy fees, alongside concerns about rising central costs due to the new CEO’s one-off costs and wage inflation.
  • There is uncertainty about the company’s strategy under new leadership, with some watchers feeling that the new CEO has yet to make a significant impact.
  • Recent financial results are described as pleasing by some, with a notable increase in dividends and strong contract wins, signalling potential for future growth despite some operational challenges.
  • The company’s cash position is deemed strong, adding a layer of financial stability.
  • Discussions about the potential closure or downsizing of the ‘Let’s Connect’ division due to its underperformance and its impact on the group’s overall profitability.
  • Mixed reviews on the new CEO and the effectiveness of leadership changes, with some watchers believing in the potential for improvement and others remaining skeptical.
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